Saturday, July 13, 2019

I spend way too much time at garage sales. So much so, that I was able to compile another list of things NOT to do at your garage sale. If you haven’t read part one, check it out here:

1. Don't leave your garage sale unattended.

It sounds ridiculous to think that someone would leave all of their stuff outside and go in their home for whatever reason, but it happens way too often. People can't buy things if you're not readily available to take their money. I have walked away from items I might've bought had the person been out with their stuff. I mean, I'm not going to stand in the heat and wait on you to come back.

2. Don't chase away your customers.

By hosting a garage sale, you've basically taken a temporary retail position. You are there to answer questions and make them feel welcome. If you are on the phone, engaged in conversation with your neighbor, or having an existential debate with your dad, people won't feel comfortable enough to interrupt you to ask about pricing. They will probably just walk away.

3. Don't ask your customers to "make an offer."

It puts them on the spot, and everyone hates offering the first price for fear of offending the seller. "Make offer" doesn't even let them know what ballpark you're in. It could be a priceless heirloom to you and a hunk of junk for your customer to re-purpose! Instead, put a price on it and also write OBO (or best offer). That way, if the item is close to their budget, they know they can haggle on the price if they choose.

4. Don't let someone walk away from an item that they've lingered at.

If someone has stopped and stared at an item, it means they're interested in it. Who knows why they aren't pulling the trigger. Ask them! Is it the price, size, color? You may have to offer to help them load it or knock $20 off the price. But if you don't engage them in conversation about it, you'll never know and you may miss a sale.

5. Don't make them dig through your stuff.

A rule of thumb is that you should be able to see every item without moving anything. So take the books out of the box and put them on a shelf. Hang the clothes up. Spread the toys out on a blanket. Make it easy for the customer to buy something.

6. Don't blare music.

Yes, you can play music, but don’t make it so loud that they feel like they’re at a club. They can’t communicate with you if they have to shout over music. Also, consider content. Cursing or raunchy content is a total “no no.” You’ll chase away anyone that doesn’t want to listen to it. 

7. Don't be lazy with your signs.

In the last post, we discussed the importance of having enough signs, but it's important to think about the best way to make a sign. For example, make sure all of the signs look the same. That helps your shopper know that they're following the same sign to one place. Another idea is to use brightly colored poster board instead of the pre-made signs. They stand out and show you put a lot of effort into your garage sale. So what do you put on the signs? Make sure it says garage/yard/estate sale. Jot the address on the bottom. Give them an arrow for directions. You won't need the dates and times if you take down and put up the signs when the sale starts and stops, which I suggest you do. Leaving signs up overnight or after the sale ends is misleading.

So there you have it! 7 MORE Things NOT to Do at Your Next Garage Sale! Make sure you pin these ideas to save them for later, and go back to read 7 Things NOT to Do at Your Next Garage Sale if you haven't already.

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